2+1 Experience · 2+1 ideas
Delete my account
You can request deletion of your account and associated data even after uninstalling the app. Verify your email to receive a reference, or contact us if you need help recovering access.
Submit and track my request
This request concerns your entire account across all events. It does not immediately delete information. Keep the reference to check its status or contact us.
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Your whole account or one event
Account deletion covers your sign-in identity and associated data across all your 2+1 Experience events. If you only want to leave one event, give its name: that is a separate request and must not delete your account or participation in other events.
Send your request
Email contacto@grupoima.com, preferably from your account email address, with the subject “2+1 Experience — Account deletion request”. Include your account email and whether you want to delete the whole account or leave one event. Do not include passwords, sign-in codes, photographs or identity documents in your initial message.
This link opens your email app; you must send the message. If it does not open, email the address above directly. Opening this page or link does not send a request or delete information.
Verification and follow-up
Before any deletion, your identity and the scope of your request must be verified. Keep the email thread for follow-up. If you cannot access your original email, say so to arrange a secure alternative. We will never ask you to email a password or sign-in code.
Associated data
The review includes profiles, memberships, event participation, posts, comments, messages and photos linked to your account. Any retention required by law or to protect other people’s rights needs a justification and an individual explanation; hiding or disabling an account is not deletion. Read the Privacy Notice and request the details applicable to your case.